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Cumbria Fire & Rescue Service is committed to providing its online services to all sections of the public, in line with the current Disability Discrimination Act.

One of our key objectives in designing this site has been to make easily accessible to as many as possible of the people of Cumbria. In particular, we have tried to design the core parts of the site in such a way that: users who find it hard to read the standard screen display can easily alter colours and text sizes to a combination that suits them.  We hope the site is straightforward to navigate using a text-only browser or a speech browser navigation using a keyboard rather than a mouse.

Because we are aiming to make as many as possible of the documents published by Cumbria Fire & Rescue Service available through this site, we cannot check in detail whether all site contents are fully accessible. Also, we can only be certain that the core site design meets all access needs when we have had feedback from a wide range of users.

We would therefore be especially interested to hear from site users who have special access needs about their experience of using the site.

Speech Enabling Our Website

This website is now speech-enabled, which means that you can download free software onto your personal computer and have the site read aloud to you.  The free software is called Browsealoud, and is used on over 2000 websites in the UK and USA.  Browsealoud is a Windows browser plug-in designed for use with Internet Explorer 4 upwards or Netscape Navigator.  If you install the Browsealoud plugin onto your PC, you can have the web pages on the Cumbria Fire & Rescue Service website read to you (and other sites that are speech-enabled).

Browsealoud Help Page

Keyboard Shortcuts

To aid navigation around this website a number of keyboard shortcuts have been provided to the most frequently used pages. In each case it is simply a matter of holding down a control key whilst hitting another key from the list given below.

These shortcuts will work with most browsers, with the following conditions. On Windows PC's the control key is ALT whereas on an Apple Mac the control key is CTRL. In Internet Explorer 5 or later you must hit the shortcut key, and then press ENTER.

The shortcut keys are:

  • 1 - Home page
  • 3 - Site map
  • 4 - Search
  • 5 - Frequently Asked Questions (FAQ)
  • 7 - Complaints procedure
  • 9 - Feedback form
  • 0 - Access key details