Contact Us

Freedom of Information Act

You have a right of access to information held by the Service under the Freedom of Information (FOI) Act 2000. 

As part of our duty under the Act, we supply information to the public and our website is one of the ways we use to keep you informed. We keep and maintain a publication scheme, so you may find what you are looking for there.

How to make a Freedom of Information Request

To make a freedom of information request you will need to put it in writing.  You can write to us or send us an email

Information we need to process your request

  1. A contact name and address.  We may need to contact you to clarify the request.  A telephone number would be useful and we will need somewhere to send the information.
  2. A description of the information required.

Where to send your request

You can use our online form to submit your request.  If you'd prefer you can also use the following contact details:

Information Governance Team

Cumbria Fire & Rescue Service Headquarters

Carleton Avenue



CA10 2FA

If you are unable to put your request in writing or need help with your request, please contact our Information Governance Team via