Access to information

Freedom of Information Requests

The Freedom of Information Act 2000 (FOIA) gives you the right to access information held by public authorities. The Government calls this the 'right to know' and is about increasing accountability and transparency in the decisions we make and in the services we provide.

Some exemptions may apply and if we need to apply any of these we will explain what they are and why we are using them.

• Read more about Freedom of Information Act requests

Environmental Information Regulations (EIR) Requests 

The Environmental Information Regulations 2004 (EIR) provides you with a right of access to environmental information held by public authorities. This will encourage greater awareness of issues that affect the environment, helping to increase public participation in decision-making and making public bodies more accountable and transparent.

• EIR requests are handled very similar to FOI requests, please visit our FOI page for details on how to submit a request.

Subject Access Requests

Individuals have the right to access and receive a copy of their personal data held by Cumbria Fire & Rescue Service.  This is called a Subject Access Request (SAR).

The right of access can be exercised verbally, or (preferably) in writing by post or email. If needed, we may have to seek more information including verifying your identity.  Once your identity has been confirmed you will receive an acknowledgement of your request. 

• Full details on how to submit a SAR can be viewed on our Data Protection page.

Incident Report  requests

Incident reports are available for most incidents we attend. Details of some incidents may be found within the incidents section of our website.

Reports contain information about the call timings, other details about ignition and the most likely cause along with area of damage so are of most use for fires. You can request a copy of a report but this may be subject to a standard charge.

• Read more about requesting an incident report